Code of Ethics

Fundamental Principles

Professional Integrity

Members of the MultiCreatif network are committed to acting with honesty, avoiding any conflicts of interest, honoring their contractual commitments, and maintaining impeccable conduct in all professional interactions.


Client Confidentiality

Information shared by clients is protected by strict professional secrecy. Members are committed to respecting confidentiality agreements (NDAs), GDPR compliance, and communication preferences expressed by each client.


Excellence & Quality

The use of proven methods, regular supervision of practices, systematic evaluation of intervention impact, and continuous improvement are at the heart of our commitment to excellent services.


Financial Transparency

Rates, commissions, and fees are clearly explained before any commitment. No hidden costs are charged, and financial conditions remain consistent with the values upheld by the network.


Non-Discrimination & Inclusivity

Equal treatment for all clients and collaborators, regardless of origin, gender, sexual orientation, or disability. Commitment to service accessibility and respect for cultural and individual diversity.


Continuous Development

Commitment to maintaining and developing skills through continuous training, professional monitoring, mentoring practice, and analysis of practical feedback. Sharing knowledge within the network.


Respect for Intellectual Property

Compliant use of licenses (brand, copyright, platform), respect for network members' creations, citation of sources, and prohibition of plagiarism or undue appropriation.

Commitments

Towards Clients

Informed consent on proposed services, measurable and evaluable objectives, duty to alert in case of inappropriate situations, adaptation to specific needs, respect for deadlines and commitments.


Towards the Network

Constructive collaboration between members, compliance with procedures and governance, information reporting, participation in continuous improvement of methods, honorable representation of the brand.

Reporting, Sanctions, Acceptance

Dedicated channel (compliance@multicreatif.com), confidential treatment with acknowledgment of receipt guaranteed within 48 hours, examination and response within maximum 30 days.


Protection

Whistleblowers are protected against any form of retaliation. Confidentiality guaranteed and possibility of anonymous reporting for sensitive cases.


Graduated Sanctions

Formal warning, temporary suspension (1 to 3 months), permanent exclusion from network, reporting to competent authorities if legal violation.


Review

The Code of Ethics is reviewed annually by an expert committee. Any substantial modification is notified to members 30 days before application.


Mandatory Acceptance

Charter validation is required upon initial registration and at each major review via the dedicated member area.